JBara Customer Success Management (CSM)
You’ve invested heavily in software to generate and nurture leads and manage sales pipeline in order to win the new logo, but how do you ensure that you keep the right customers and maximize revenue opportunities through the entire customer life cycle? One word: optics. JBara’s CSM software is designed for any executive responsible for Customer Advocacy who thinks daily about retention, up-selling, evangelization and customer community.  Our product uses predictive indicators to effectively analyze customer activity, drive adaptation and usage, contract renewals and give timely churn and down-sell alerts. In short, we allow you to see your business through the eyes of your customers to win their business every day.