Client Benefits
The JBara Customer Success Program Revenue Growth Model is all about adding to your bottom line. Our social business networking model allows our customers to engage their customers unlike ever before. This connectedness creates an opportunity for our clients to transform the way they conduct business. They are able to innovate based on valuable customer feedback and retain clients as a result. Retaining clients becomes your vehicle to achieve sustainable growth. Costs across every department of a company exponentially increase when existing clients are not retained but rather recycled. The tools provided within our customer success program provide the necessary information to save money, time and resources by easily identifying potential client losses and exercising best retention practices.
Customers continue to want to seek out business partners who offer more than just a product or service. Partners, who can increase their bottom line through providing mediums where they can hear, see and witness first-hand how those of like mind and industry work together. Providing a portal for your clients into areas where they can grow, expand, and problem solve through a community based service is invaluable. It sets the long term successful business apart from the hit and run industry offenders.
The JBara product offering in simplest terms is a total Customer Success Program that provides the following benefits:

• Automatically finds and connects like-minded customers
• Provides a forum for groups, advisory boards, and sub-communities
• Best Practices in Client loyalty programs
• Customer Analytics and Reporting
• Programs that get customers to the community and keeps them coming back
• Early Alerts for potential churn customers
• Opportunity identification for cross-sell and up-sell within customers base
• All the Web 2.0 advantages of  simple user-based content management and administration, Wikis, and Blogging
  

Community Benefits
Providing an outlet for your client base to learn and grow through a community forum is becoming more valuable than many other value propositions.  The business community has been longing for a vehicle which could further connect itself to its client base and those who also work within the same type of industry, requirements or network. 
Every success is first derived from taking a step in the right direction.  However, knowing which direction to focus your efforts has always been more of an educated guess than a direct science.  The JBara product line provides our clients with a direct line to their lifeline, customers, with the added bonus of discovering new markets both domestic and abroad.
Here are the top 10 community benefits:

• Cross talk within client base
• Customer retention
• Direct line of communication
• Early warning system for customer departure
• Partner referral network
• Cross sell/Up sell existing product lines
• Business partner collaboration through data gathering
• New product innovation
• Work with like minded people in similar industries
• Knowledge base forums
  

Software Benefits
One of the biggest complaints that every company has when it comes to any type of technology innovation is the time and cost involved.  Not just tangible intrinsic costs but all of the additional hardware, software, installation and consulting charges which are piled on after the initial purchase.  Typically the price of the product itself is only half of less than half the actual cost.  In addition, most traditional software vendors who invoke this type of sales strategy, make their product so sticky that to get untangled is almost as costly as the initial purchase price.
The JBara product line removes the need for all of those extra overage costs.  We provide a package which does not need any additional hardware, software or cumbersome installation time.  Our product requires no set up, installation or configuration charges.  It’s ready to go when you are!

Software Deployment and Management Benefits:

• Quicker time to value
• Lower costs up front and overall
• No hidden fees or charges
• Innovation
  
  1. Quicker to market
  2. Real-Time Automated updates with no hassles
  3. No additional hardware/software costs incurred

Software Functional Benefits

• Increased client retention
  
  1. Through our extensive Net Promoter Score Survey (NPS) System
  2. Community Knowledge base
  3. Client forums
  4. Customer Analytics
  5. Dashboard on Customer Loyalty Metrics
• Increase Revenue from existing customer base
  
  1. Identify Cross-Sell and Up-Sell Opportunities
• Reduce Customer Support Costs
  
  1. Inter-customer relationships to solve problems
  2. Forums for support and training with self-paced videos and information access
  3. Programs for customer evangelists
• Better understanding of customer/market
  
  1. Drive Innovation of product and services
  2. Understand Voice of the Customer